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1xtYhsMx2Y's avatar
2 years ago
Solved

Is there a bug in EA's TOS team

EA (英语)EA 的 TOS 团队有错误吗? Is there a bug in EA's TOS team? My account was hacked a few days ago, and hackers used cheats to play my APEX. My APEX was banned. After discovering this, I contacted the EA...
  • EA_Pulsar's avatar
    2 years ago

    Hey @1xtYhsMx2Y  I understand that you are looking for more information on account sanctions and your account status, but unfortunately, we cannot provide much detail on this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case. The team will complete a review of your account to see what's going on. 

     

    Here are the steps you need to follow to reach them using the web form:  

      

    Get information about your EA Account lock, ban, or suspension