Forum Discussion
I linked my ea and xbox account and I just linked my steam account. I have everything crossover except for my rank for ranked play. Currently shows I am Rookie however; I am actually Platinum 3 almost 2.
Please help me!
- EA_Mako3 months ago
Community Manager
Hey @TornPrince808,
Have you played on Steam previously, or was that ranked play from your Xbox account?
The ranked leaderboards are still separated by platform, so if you hit Plat 3 on Xbox but haven't yet played ranked on Steam, seeing Rookie there would be normal.
Once the season ends, your badge will reflect the highest rank you achieved across all platforms, however. So for example if the season ended now, you'd still receive a Plat badge despite it showing a current Rookie rank on Steam, in this case.
- 3 months ago@EA_Mako I'm in that situation too.
When I shared my account from PS5 to PC, the data on both accounts was reset.- EA_Mako3 months ago
Community Manager
We're only able to support English language posts here, sorry.
If you've unlinked any accounts from your EA account, your progress would be lost.
Progress cannot be transferred from one account to another account. You would need to re-link to your original EA account(s) to try recovering any missing content.
If you have any issues re-linking your accounts please reach out to support so they can help get your platform account back to its original EA account.
About Apex Legends Technical Issues
Recent Discussions
- 5 hours ago
- 6 hours ago