Latency spikes on Xbox One
Hello, I've been having issues playing Apex since mid season 8 beginning of season 9. It feels like every 15-20 seconds like I teleport a tiny bit. It's minor , however very annoying as it's consist...
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EA_Aljo
Community Manager
Community ManagerIt sounds like you have a separate modem and router. That's good. I've had trouble with those combo units in the past. However, a 70 ms ping when wired is really high so it's possible this is an issue with the modem. You might want to do some online research to see if others have had the same issue and maybe get some tips for improving the ping.
Thought I should update. I'm having a technician over on Friday to check my connection and equipment. ISP did find it strange that my first hop had 70ms at one point. Fingers crossed
- EA_Aljo
Thanks for the update. Please let me know how things go tomorrow with the technician.
This has been an adventure. Unfortunately the issue persists. A technician showed up and told me the signals are in spec and the speeds are good. I showed him the trace tool, I even pinged the modem's default gateway as well while being hardwired to show these fluctuations.
He calls a senior tech, I'm almost arguing with this guy, he is telling me the signals are perfect and there shouldn't be any issues. He asks me to ping different websites to test and that's fine. He then tells the tech to replace my modem / coax cable
After that's replaced, same results. He then calls a "server" technician who says EVERYTHING on the network is perfect. I try to explain the results but they keep telling me it's fine and to test the game with the new modem. Tech leaves
Same issues playing Apex only. Chatted again with tech support, they're telling me tough luck.
I think I've done everything I could on my end. I've played from the bridged modem (NO router) and still have issues. Vidéotron is talking to me like I'm crazy at this point. I don't know what else to do since this only affects Apex and no other games. I appreciate any advice/solutions
- @MagicMeowmix gg wp, let's hope season 10 breaks the game enough for them to SEE the issue...either we need to buy a 1K PC or an overpriced console to play a free game
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