Forum Discussion

3 years ago

Solved

Lifted the ban sir

Lifted the ban I was banned from playing top arena on February 3rd I am a Chinese player and my english is not very proficient what I said could be wrong I did not cheat I did not abuse others I did ...

EA_Mako
3 years ago
Hey @chenghan666,

We're unable to review the account activity and information leading to a ban on the forums. That's only done by our Terms of Service team.

If our Terms of Service team has declined to remove the ban after multiple appeals, that will be final and not something we can change here either, sorry.

EA_Mako

Community Manager

3 years ago

Hey @chenghan666,

We are unable to review or change any bans here on the forums.

If you believe your account was actioned incorrectly, you can submit an appeal here.

Our Terms of Service team will reach back out to you via email once they've completed their investigation so please keep an eye out on your email for further updates after that point.