Forum Discussion
You will only lose progress when unlinking a platform account from either/or EA Account since there is saved data in your EA Profile with all your progress.
Unfortunately, there is no way to merge 2 different EA Accounts for cross progression to work. Only platform accounts that are linked under the same main EA Account can cross progression take into affect.
i unlinked it before cross progression would that change anything? And does that mean when u start apex on my pc a get a fresh account does that mean ill have to log in into my xbox account or i loose everything?
- 2 years ago@Kuljs
Whatever platform is your main account, will be saved no matter what (Unless you unlink your account from your main EA Account).
Unlinking before or after cross progression doesn't make a difference. It only matters when you unlink any account from either/or EA Profile and you lose progress because of this action.
Don't unlink your Xbox (if that's where all your progress is) because actually doing so will result to progression loss.- 2 years ago
i understand so i lost everything on my xbox account because i unlinked it from a ea account. So when I got my pc and loaded apex up i should of logged in through xbox. Doing this I would of kept everything. but if i did have two ea accounts one with xbox linked to it and another with my steam linked to it i would of being not able to merge them together
- 2 years ago@Kuljs
Correct!
You need to link your PC where your Xbox account is linked to your Main EA Profile.
When exactly did you create your secondary account (PC) for Apex Legends?
- 2 years ago
furthermore ive just done some ivestigation on the ea help page and i does mention i can link to ea accounts. is this true?
- 2 years ago
@Kuljs
As it says in this quick guide: https://answers.ea.com/t5/Cross-Progression/A-Quick-Guide-to-Apex-Legends-Cross-Progression/m-p/13148659#anchor4
You can't merge 2 EA Accounts in this matter.The topic you saw in EA Help is just in case you accidently made a 2nd EA Account.
As in regards to your PC account, you will need to link it to your main EA Account for your accounts to merge successfully.
If you have any other questions, please don't hesitate to ask.
- 2 years ago
@TheRedLion93
So.. my issue is when I made my steam account last year I linked it to a fresh EA account. This EA account has zero progress on apex or any game. I want my steam account connected to my main EA account that hasn’t had a steam linked to it yet. Am I able to safely link my steam and EA account or since my steam has been linked to another EA account am I screwed?- 2 years ago@KillTheology
It won't work if you have existing progress on your Steam account.
But in my opinion, in this case I believe it shouldn't be a problem.
Just in case though, (and only do this if you don't have any saved data on the EA Account that is connected with your Steam Account) you could contact EA Support if you'd like to delete the EA Account that you don't want to use: https://help.ea.com/en/help-contact-us/?product=ea-account&topic=delete-ea-account&category=manage-my-account&subCategory=delete-account
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