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No need to apologize. I am here to help you in anyway I can.
The only way you'll lose progress is if you unlinked your main platform account (whatever system you're using that has all your progress) from your main EA Account and linked it to another, it will result to progression loss.
It worked! Only one issue! My level is 1? 😂 I was level 500?
- 2 years ago@KillTheology
What platform do you have that has all of your progress? And is that platform account under your main EA Account? - 2 years ago
Xbox is the platform all the progress is on. It’s linked to my main EA account and was never unlinked at any point in time. I haven’t played since Newcastle came out. On my steam account that is now linked to that EA account I have my skins and stats, just level 1.
- 2 years ago@KillTheology
And of course, you didn't receive the prompt in the main menu before logging into the lobby on Apex Legends?
If you did not, then cross progression hasn't got to you yet. But eventually, you will and once it does, keep us posted. 🙂 - 2 years ago
I did get the prompt for cross progression. I have my stats and skins from my Xbox account on my steam account, it’s just that my account level is now 1. Is that a bug? I’m almost okay with the grind lol.
- 2 years ago
I also noticed I don’t have the founders pack or starter pack on my steam account! i went and checked my order history on my Xbox account and they are both there.
- 2 years ago@KillTheology
Probably a bug in this case. Just wait until further notice and hopefully the Dev Team can assess the situation. - 2 years ago
Do I wait for a reply here or open a case? I won’t play a game until then.
- 2 years ago@KillTheology
No need to open a case for this matter.
Usually, you'll receive an update on the game and the Community Managers will eventually post what the patch notes are. - 2 years ago
Am I good to play Apex being level 1? When they look into hopefully they can work it all out, yeah? I’ve been waiting to play for days now. 😂
- 2 years ago
@KillTheology
Yes, you're good to go. Whatever progress/level you do on PC will be combined into one on your Xbox once this whole issue is settled.You can check here to see what will combined and what stays the same: https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172
- 2 years ago
Thank you so much! You’ve helped a lot.
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