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465213879's avatar
465213879
4 years ago
Solved

Linked EA and Steam account together for twitch drop, account data gone

Linked my Steam and EA account just for the Load Screen 5 from twitch drops, but launched Apex Legends, then all of my items (account level, skins, etc.) are gone. The account looks wiped and is from...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @465213879.

    This will happen when your account is unlinked and linked again. I took a look at your account and can see that's the case. Unfortunately, we're not able to recover all the content that was lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @465213879.

This will happen when your account is unlinked and linked again. I took a look at your account and can see that's the case. Unfortunately, we're not able to recover all the content that was lost.

465213879's avatar
465213879
4 years ago

Not even the loading screen?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @465213879 

    Regardless of the loading screen, unlinking your account wipes all the content from it.

    • 465213879's avatar
      465213879
      4 years ago

      Okay I get that if I unlink my account, I will lose everything, and the safest bet for me is to not unlink it and grind everything out again, I'm just curious about the loading screen.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @465213879 

        I'm sorry, but we're not able to grant the loading screens.

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