Linux players getting banned

 @RacsuChileIt's rlly pathetic how they "solved this" and it's pathetic how seperate ea help is from respawn. My account is not banned but the ban still says it's "active" even tho it isn't.

It's rlly sad to see someone like you put all of this effort into helping us and the amount of hours and money you have put into the game.

I truly do hope you get unbanned as you deserve to keep playing on a operating system you like using.

@PolluxAU 

The status on the ban history page did change for me today. I did get a strange e-mail from EA, that probably is in regard to this. It looks like they used a template, and forgot to fill in the fields.

Hei,, = Hi/Hello

Hva betyr dette = What does this mean?

Takk, = Thanks

EAs tjenestevilkår = EAs terms of service

I got an unban status email

I have not got an unban email yet 

@real_sjattahthat is too funny.

I also got an unban email (although mine was in english, and properly filled out...), and my ban history now shows "overturned."

Although, like others have said, it's not fair that at least R4csu isn't unbanned. Considering his persistent enthusiasm for getting himself and others unbanned, and also considering the amount of time and money he's put into his account, I would be absolutely shocked if he actually cheated.

Him being banned makes me paranoid to play the game. Who knows if a R4csu incident will happen to me, where I just get permabanned because Apex didn't like some irrelevant package on my system. And honestly, maybe that's a good thing - if Apex is going to treat linux and Deck users like that, I'm not sure we should be playing or promoting it.

Although, the Trello still says "fix in progress," so maybe there's still some hope for him.

I received my unban email this morning:

"We recently notified you about a sanction placed on your EA account. After further review, this sanction has been removed."

Not sure if I'm ever gonna download the game again, just wanted to share with those who are still affected by it. Really hope respawn and co reading this focus on improving their anticheat. Hopefully things improve in future seasons, but this season ain't for me. 

Good luck everyone.

Hey all,

I just re-checked and I'm unbanned now!

I didn't receive an email about it but i could rejoin in firing squad and a normal match.

@RacsuChilethanks for your initiative and for the rest of the still banned people, good luck out there!

- pbotzum917

I'm still banned according to website, don't have the game installed right now so can't say for sure. Thanks @RacsuChile for keeping us updated and getting this going, hopefully we get our bans also turned soon.

Trello has been moved from "Fix in progress" to "Resolved" with the note "All false bans have now been rectified. If you are still seeing a ban, please reach out to support: https://help.ea.com/ca/help-search/?q=I+want+to+dispute+a+ban+or+suspension&product=apex-legends"

u/RSPN_Thieamy on reddit: "One last update: the team has double-checked the list in the doc and all false bans connected to the Steam Deck/Linux issue have been forgiven. There were a few on this list that had legitimate bans for various reasons, and those folks will need to go through ban support if they haven't already. Cheers again for working with us on this and for your patience."

Like I said before, I would be shocked if R4csu actually cheated, so seeing that he's still banned makes me incredibly uneasy

Just to give one last clarification on my case, I am still banned, but I maintain the fact that I am innocent until the end.

I can only think that I was banned for some reason external to the common factor that unites you, but I do not take away the fact that my ban is unfair, I am horribly confused.

I have deigned to send one last letter to EA support through the link you have given, after that and probably receiving an empty reply, I will forget about the game and move on with my life, even after all the money and hours invested, I can't keep begging.

As I said, I am innocent and this situation is an injustice, but maybe by letting time pass I can fix it, let's hope that nothing like this will happen again.

- Racsu

Ok y'all they have set the trello issue to resolved. That means that I guess I will stay banned, I hope y'all will enjoy your accounts and as for me. Well I will still be banished.

I will try to contact support one last time tho.

To folks still banned and didn't cheat:

If you ended up spending a ton of money on your account, this may be an option for you:

https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/#section15

Submit a letter to EA stating your case and demands, using certified mail. If they don't respond after 30 days, file a AAA arbitration case and send them another certified letter stating you cannot afford the fee and that you request EA to pay. 

Sit back and wait. You'll get a call from somebody at EA few days before the arbitration case kicks off. Since it costs EA somewhere between 1500-2000 dollars to arbitrate, you have a much better chance resolving your issue.

----

Even if you decide not to go this route, I still recommend folks familiarize themselves with the arbitration process. Its handy to know as most ToS and other agreements like credit cards have arbitration clauses that can protect you as a consumer.

Good luck!

also saw the email about overturning the ban or something but as I said before, f this game. they don't deserve us.

Guys, I do not know what to do, I wrote for the third time that I am not guilty and today I was refused to unban. Although I applied a day after receiving the Resolved status on Trello. This is a misunderstanding and misleading right away. I immediately say that I do not live in the US and all sorts of arbitration processes will not be able to do this because of the country in which I live

Yeah that's *, they obviously didn't fix all of the problems since innocent people, like myself, are still banned. I can't say for sure what is the reason I'm banned because EA won't reveal that information, but for sure I haven't used anything that gives me competitive edge. I feel bad for you guys who love the game and used lots of money on it, I feel like you should get at least some sort of help from EA, but I haven't seen any posts from CMs here to even aknowledge the situation, telling how limited the communication towardst he community is.

Thanks for your efforts R4csu anyways. Without you, who knows if we ever got the bans overturned or when.