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MSwampertEX's avatar
MSwampertEX
New Vanguard
7 months ago

Locked off the game for one whole week (and counting)

I did every trouble shoot, and did not worked, it happens 1 of 3 things, the game just refuses to open, the game opens and THEN throws me out of it or (the rarest one), it allows me to enter the game...
EzyHawk's avatar
EzyHawk
Hero
7 months ago

@MSwampertEXHi there, could you verify tthe following:

  • What hardware are you currently running?
  • Is your setup up-to-date, no outdated OS or Drivers?
    • Please make sure you update your Drivers and OS
  • Any Softwares running in the background, especially any with an overlay (steam, discord, Geforce).
    • Please close these down or inactive the Overlay
  • Any AntiVirus or Firewall that may be blocking Apex or EAC?
    • Try to whitelist Apex Legends and EAC in your AntiVirus and Firewall sofware..
  • Have you tried to repair Apex Legends or tried to repair EAC?
  • MSwampertEX's avatar
    MSwampertEX
    New Vanguard
    7 months ago

    Repaired multiple times, the only overlay available is EA's

  • MSwampertEX's avatar
    MSwampertEX
    New Vanguard
    7 months ago
    @EzyHawk By the way, I managed to recover the error code: [a0020000]
    • MSwampertEX's avatar
      MSwampertEX
      New Vanguard
      6 months ago

      More details on previous posts

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