Community ManagerHello @Hevar530,
in order for your friend to send you a gift, you don't need to have login verification on, but rather your friend. Here is a link to how Apex gifting works, including a list of all the requirements that someone gifting the other person needs to fulfil in order to be able to give a gift.
Let me know if it still doesn't work after.
- Pythia
Hello pythia, my friend is indeed able to gift, as he is able to gift to his friends, however i am the only one that did not pop up on his list, so i was wondering what the problem is now.
Community ManagerHello @Hevar530,
have you and your friends been friends in-game for two weeks at this point?
- Pythia
hey @EA_Pythia, we have been friends on playstation for years, and on the game as well, he just showed me that he is able to gift to his friend but i’m still not on his list, i really don’t get what the problem is now
I have the same problem where it says that I turned on the verification code on my laptop and phone but it still has the lock on the button in-game. (and yes I did try restarting my game and PC multiple times)
Hi bro did you solve it somehow? And if yes please tell me I have the same problem
i've been unable to gift the battlepass to my friend and we both have 2FA but it still says we need to enable it
I am having the same Issue. I have all the requirements in order to gift/ be gifted & I am still unable to. My EA account & Email are only for my PC Steam Apex legends account & no other account. I’ve been friends with my buddy for 3 + weeks & he can’t see me in his gifting friends list. YES I have verification turned on with a Email & Phone # linked. Please help me and many of us! Please help me
-RTS NyxEffectz
I’m having trouble activating gifting on switch when I only have one Ea account and it says it’s activated but it still says I need the verification in game
I'm experiencing the same issue with gifting. I just tried to send out 2 out of 5 anniversary gifts, but unfortunately, none of them went through successfully. I attempted to find a support page to chat with someone about this issue, but I couldn't locate it. The frustrating part is that my friend still hasn't received the gift, and now I'm left with only 3 out of 5 gifts.
Hello, My child plays apex on her Nintendo switch. she would like to gift. we have read everything and have done everything. I have logged in to login verification and it in enabled. but her game still shows locked for this gifting. we have logged in a few times to make sure. I turned it off and on again. then we turned off her game to reset and that did not work. please help. we can not get passed the login verification .
Hi there, I have gotten the same issue for about a week, tried login million times. Login verification was activated, but in game it still shows a need to open the login verification. Apex is offering the free gift to friend, and will get a skin for free after finish all the task. If this issue is not solved, are you gonna compensate for the reward?
Having exactly same issue .... Seems people will not be able to finish the necessary steps to get the anniversary skins because of this ..not good
@EA_Pythia i am having the EXACT same problem please help as Bam_Bolt
Community Manager
