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2318o4's avatar
2 years ago
Solved

Lost 150 points for match disconnect penalty. Can I get those back

Got suspended for a match disconnect that wasn't my fault and lost 150 ranked points as penalty, can I get those back?

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @2318o4 

    I'm sorry to say, but we're not able to give back those points.

  • So let me get this straight.....The game never loads into the lobby and I have to force close the game and reopen. In doing so I get a 10 minute penalty, -100 LP, and an additional -50 or more due to entry cost. All of this is as a result of your game but I get punished for it and no its not my PC nor internet as it only has happened this season and it happens to streamers regularly. So what's the solution?

  • CARLS_CAR_LOL's avatar
    CARLS_CAR_LOL
    2 years ago

    Yeah. It's absolutely ridiculous. Personally, losing the LP isn't a big deal. It's the 10 minute penalty that pisses me off.

  • 2318o4's avatar
    2318o4
    2 years ago

    I have noticed a lot of my friends getting penalties lately, it definitely needs to be fixed.

  • I had the same problem, the game kicked me out when I had a perfect connection, told me I had bad connection, my partner was playing also on our internet and they were fine stayed in match but I got an instant abandon penalty and was unable to rejoin the game, - 100LP for a game that I didnt leave and wouldnt let me back in. just instantly booted out. 

    Such a harsh penalty for something that you have no control over. 

    The worst part is that its a known problem and you cant give the points back?

    Why Not?

    Haven't we all spent enough money on this game?

  • That a * joke?

    Fix your god damn game.

    "Corrupted packet loss" crashed my game when entering legend select. Why the * not just let me back in rather than punish me on my LP and my team mates now have to play duo instead? You people are so shameful it's mental