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AShadyMan39's avatar
AShadyMan39
2 years ago

Lost all progession on every system during account link.

During the cross progression account link I lost my lvl 202 character and it reset everything on both systems. (xbox & ps5) 700 coins and everything Ive bought over the last 5 years. Ive tried to contact ea but their website is a run around and they've disabled the link for the live chat and email option

cross-progression

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @AShadyMan39 

    To confirm should both the Xbox and PSN accounts be linked to the same EA account? Also, has either ever been linked to a separate EA account before? 

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