Forum Discussion

xanderisgarb's avatar
23 days ago
Solved

Lost all progress and skins cross progression

I tried to link my xbox account that had all my progress to my ea account but accidentally linked it to my brothers ea account and I unlinked my xbox account from my brother account and linked it to a different account but i lost everything and I dont know what to do please help.

  • Hey @xanderisgarb

    Before you unlink your platform account, you accept he warning regarding potential risks. Unlinking will reset your progress, and we cannot restore it. While you can attempt to relink to the original account, there's only a small chance it will recover your progress, and we cannot guarantee it. 

    Please see this article for more information. Unlink your platform accounts from your EA Account

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hey @xanderisgarb

    Before you unlink your platform account, you accept he warning regarding potential risks. Unlinking will reset your progress, and we cannot restore it. While you can attempt to relink to the original account, there's only a small chance it will recover your progress, and we cannot guarantee it. 

    Please see this article for more information. Unlink your platform accounts from your EA Account

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