LOST everything due to apex cross progression
I recently linked my Ea account to steam, which had my PlayStation account linked to it. I have over 3500 hours on PlayStation and now everything's wiped. I'm okay with my pc account being wiped as i...
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EA_Pythia
Community Manager
Community Managerunfortunately, the process of unlinking your account will make you lose your Apex process. This is explicitly stated in the article regarding unlinking platform accounts here:
https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/
Unlinking risks for Apex players
If you unlink a platform account that you use to play Apex Legends, you might have issues with Battle Pass leveling, item unlocks, and other errors.
Instead of unlinking and relinking a platform account you play Apex on, we recommend starting fresh on a new account.
There's nothing we can do in this situation.
Regarding your question about other contact options, you can reach EA Support on this website:
I lost my all my progress after y'all did cross progression and i just started was at lvl 20 unlocked rampart after i won a game you hit me with cross progression lost my lvl lost my battlepass progression all that what are y’all gonna do about this
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