Forum Discussion

FIORT-bot's avatar
2 days ago

Missing apex coins

7 days ago i activated xbox code for a 1000 apex coins, and they're still not on my account, i tried to play from ea app and steam but this doesn't help i can give all proofs about payment order, and ea support doesn't appear my cases i literally didn't know what i supposed to do help me plz

3 Replies

  • FIORT-bot​ If you activated the code on Xbox and you still aren't seeing your Apex Coins, you would need to reach out to Xbox Support as there isn't a way to handle codes on the forums.

    Furthermore, if your code came from a 3rd party retailer, (such as CDKeys), those codes are typically not supported, and you would need to request a refund from the retailer you had bought the code from.

    Note: Only buy codes from trusted retailers, (such as Walmart and Target).

  • FIORT-bot's avatar
    FIORT-bot
    19 hours ago

    i think xbox support can't help me bcs order already was processed