Missing Apex Event Final Fantasy Packs
Hi There, I recently purchased 4350 coins on Apex and just used them on The Final Fantasy Event. I know I clicked Purchase 4-pack Bundle twice but I wanted to wait to open the packs all at once but t...
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I bought 3 of the 4 pack bundles but on the last packs i backed out to equip a sticker and then the remaining packs were gone.
I tried restarting the game but nothing shows up.
- @davidmason432 It's the final fantasy rebirth packs btw
Same thing happened to me right now. My three packs are gone and I cant find them now
- @davidmason432 Same here. I bought 4 packs, opened one and when I went back remaining 3 were gone.
I had this same issue just now, I lost the three packs and my coins didn’t come back
same thing happened to me I bought the 4 pack I opened 1 backed out and the rest disappeared not sure what happened.
EA_MakoCommunity Manager
Hey folks,
Thank you for the posts.
To clarify, you have not lost any packs or items, though we are aware of a situation where the additional packs will automatically be opened if you exit that pack opening interface during the process.
You'll be able to see how many event items have been collected before and after opening the packs and note the counter tracks this properly even if those were opened in the background.
In this situation the remaining packs were just opened in the background but you have still received the items, apologies for the confusion here.
You should be able to go through your collection to see what else was picked up from the remaining packs that weren't opened manually.
I haven’t received my last 3 final fantasy y rewards, how do I go about this, I turned off my console and everything…
- @davidmason432 Same here I lost like 2500 apex coins worth of apex pack items
same here
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