3 years ago
Missing Heirloom Item
I finally opened up an apex pack and received heirloom shards. I was excited. A thousand hours in the game finally seemed to pay off. I ended up buying Valkyries heirloom and enjoyed it for a while. ...
First make sure that you're actually on the correct account.
Some reasons to why this could've happened:
Do you still own the banner pose or quip you got with the heirloom, or are all heirloom-related items gone?
Same platform (pc) I only have one EA account and one Steam account. Both are linked and haven't been unlinked/linked to different accounts.
No heirloom shows up anywhere. No skin no button no nothing lol. I checked for every hero as well and still nothing. Not even shards or anything saying in the store that I have a purchased heirloom. Weird.