Forum Discussion
EA_LunardustCat
Community Manager
11 hours agoHello, since an EA account is required to play Apex, I believe your Xbox account was already linked to an EA account previously. It’s possible that unlinking and relinking accounts may have resulted in the lost progress you’re seeing.
Unfortunately, we’re unable to assist with account-related issues through the forum, please use the “Contact Us” button at the bottom of the EA Help page to reach out to our support team. Thanks.
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