My steam account was hacked and I got banned.
My steam account was hacked and I got banned.
I've been using a plugin to store my steam security code in place of the phone token. But my account was hacked through that plugin in June and July. It took me a month to get back my steam account by providing my payment bill to steam customer service, but my apex account was banned, I don't know if this can lift my apex ban, I have always been a green player, and I used to put some money in there. I don't want to lose my apex account because of this.
Hey @linqun2333,
I would definitely suggest going through these security steps as well, if you haven't already done so since recovering your Steam account.
Beyond that however, we are unable to review a ban via the forums, so please be sure you've created an appeal here and our Terms of Service team will reach out to you via email once they've completed the investigation. Thanks!
