Forum Discussion

oshkor20's avatar
oshkor20
2 years ago

No Cross Progression after getting Prompt

after the update that came out a few hours ago i got the prompt that cross progression is available (this is on ps4), i pressed continue, it said please wait for a few minutes, then disappeared and n...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

If you have recently received a message about cross-progression happening for your account but did not see any changes after. 

Please fully shut down and relaunch Apex Legends to confirm if you see your progress update. 

If you only play on one platform and received the message but didn't notice a change, try logging in on another platform tied to the EA account to see if your progress moved over. 

For more Cross Progression details, please see our FAQ:

If you continue not seeing Cross Progression, after getting the message your accounts have merged please let us know the following:

Spoiler

Platforms (ones tied to the EA account, you logged into):

EA ID (PSN ID, Gamertag):

Did you get the message your accounts were merging?

Have you restarted your game? 

Did you unlink or link any accounts before getting the Cross Progression message? (if so please see our post)

Are you getting an error message?

Is anything else happening? 

Thanks!

GrimGrizzie's avatar
GrimGrizzie
2 years ago
@EA_Illium i have gotten the first prompt but after it did its thing i clicked enter to go to the lobby and the account merging did not pop up and the only accounts linked are my xbox which is what i want as my main account on pc and my steam account

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