Forum Discussion

Seasoned Traveler

8 months ago

No Session Logs, No Transparency – Just a Ban

In 2023, my Apex Legends account was suddenly banned by EA. I was never told exactly why. The only vague reason I received was that I had supposedly violated the Terms of Service — without any evide...

Midnight9746

Hero+

8 months ago

dltmdals3568 Sadly, bans cannot be handled on the forums, as that can only be handled by the EA TOS Team.

> EA Help| Get information about EA Account locks, bans, and suspensions

dltmdals3568 wrote:
If you're going to ban someone for cheating, at the very least show them when and how.

The reason why this isn't disclosed, is because it can allow cheaters to better bypass the Anti-Cheat.

Let's imagine you went to an airport that has hidden metal detectors and the airport had said that you set off the metal detectors at checkpoint A, D, and E, you'd know you were detected at those 3 checkpoints and could take steps to bypass those metal detectors next time. (Of course, a metal detector is a lot different than an Anti-Cheat)

dltmdals3568

Seasoned Traveler

8 months ago

Midnight9746 Does that reason also apply to login data?

Midnight9746
Hero+
8 months ago
dltmdals3568 wrote:
Does that reason also apply to login data?

dltmdals3568 I'm not entirely sure if it does or not, so I'm not able to answer that question as I do not want to give the wrong information.