Not letting me play

Hi there,

If you're using a cloud gaming service, that service is what’s actually logging into the game, not the specific device you’re using to access it. Each time you reconnect, it can appear as a separate device, so repeatedly reconnecting within a short period may trigger this behavior.

If you’re seeing this happen consistently, the best option would be to leave feedback directly through the NVIDIA app, as outlined on their site here. Thanks!