Forum Discussion

4 years ago

packet loss apex legends

I only have packet loss in Apex Legends. I have no issues across any other games or devices. Please advise. -Deleted and reinstalled Apex Legends -I have flushed my DNS -I have changed my Primar...

EA_Aljo

Community Manager

4 years ago

Hi there, @yavuzsq

Your UOTrace looks pretty rough. The packet loss is happening relatively early so that would be before hitting our servers. Do you play on a wired or wireless connection? Also, it would be good to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

yavuzsq
4 years ago
I did all the steps you said, it didn't fix my problem. ☹️
- EA_Aljo
  Community Manager
  4 years ago
  @yavuzsq
  
  Thanks for trying. Are you playing on a wired or wireless connection?
  - yavuzsq
    4 years ago
    wired but i have the same problem with both