Forum Discussion
Hey @zaineos42651,
If you've been running into this issue consistently, I'd definitely suggest checking through our basic and advanced troubleshooting steps.
Changing your DNS is typically a pretty solid step as well, however since that hasn't done much to help you out this time it may be worth checking through the remaining steps there as well.
- xGrimm_Knight4 years agoRising Novice
I have tried this already and did not work.
- xGrimm_Knight4 years agoRising Novice
I have been playing since season 9 and never had this problem at all I even spoke to the technical supporr and they sent me to the "basic and advanced troubleshoot" but it did not work and like I said I am not the only onr with this problem and its effecting my gameplay especially because I like playing ranked and in such a competitive space I can't be playing with 50+ loss 95% of my games.
- EA_Mako4 years ago
Community Manager
Hey @zaineos42651,
The other option to check into would be going back through these settings to change your DNS again to something other than the Google DNS. Since you'd changed that without any result whatsoever it may be worth trying with a different DNS.
Aside from that if you've completed all the other troubleshooting steps we have available, afraid it would be best to reach out to your ISP.
- xGrimm_Knight4 years agoRising Novice
It can't be my ISP because EVERY other game is working and I have no packet loss at all accept with Apex Legends and like I said many people are saying this ,they only get packet loss and higher ping in apex legends but their other games are 100% working fine.