Forum Discussion
xGrimm_Knight
4 years agoRising Novice
How would I go about asking my ISP to further investigate the problem I am having with my apex connection?Because even when I load up the game my servers are showing 0% packet loss but as soon as I get into a match it proves to be a different case.
EA_Mako
Community Manager
4 years agoOne more thing to check, as I noticed this information is no longer listed in the earlier links.
Just to be sure, you'll want to check that you've opened these ports on your router to allow for smooth communication from the servers.
This is not an EA site, but lists the steps you'll need to take to change these settings for most router models.
If you're not certain about how to open ports, this is also something your ISP should be able to walk through with you.