EA_Aljo
Isn’t that weird? Hundreds of people are complaining about false permanent bans for “gameplay enhancement” in the same time period, and appealing doesn’t make any sense. No matter how much proof you give them, at the end of the day the ToS Team still denies your appeal—even though you’re right.
EA has to fix this issue, as hundreds—or maybe thousands—of players have FALSE BANS! Please report this issue to the Anti-Cheat team and they should overturn every false ban.
I understand that as a Community Manager you can’t directly handle bans, but forwarding this to the Anti-Cheat team could help get these cases reviewed internally.