Forum Discussion
EA_Illium
EA Staff (Retired)
5 years ago@McChodeGuy could you share a UOTrace with us?
5 years ago
@EA_Illium Is that the same thing as a Path Ping and Trace Route?
- EA_Illium5 years ago
EA Staff (Retired)
@McChodeGuy The outrace is a report we can include in reports and allows us to easier read your connection information to our servers.- 5 years ago@EA_Illium I am on Mac and can't use the program linked. I did share the path ping and trace route above.
- EA_Illium5 years ago
EA Staff (Retired)
@McChodeGuy Ahh, thank you for the update. To confirm the MAC is on the same network as the Xbox?
If so can you run another set and test for us to compare to, in your first one it does show consistent packet loss in the pathping on a few hops. Interested in seeing if this has changed.
Also to check can you test out the address provided in the uotrace link?