Forum Discussion

Not applicable

5 years ago

Solved

Progress Reset

Hello, it seems like my progress got reset after I logged in through Steam. The EA Help page linked me here without any other directions so I'm just making this subject 🙂

TerrorBubba
5 years ago
I uninstalled the game on both platforms and I don't intend to play it anymore so I don't need any more assistance. Thanks for your time 🙂

EA_Mako

Community Manager

5 years ago

Hey @TerrorBubba,

Were you logging in on Steam after playing through Origin previously, or some other platform?

TerrorBubba
Not applicable
5 years ago
Hello and thanks for the quick reply. I played on Origin a few years back and today I logged in for the first time on Steam.
- EA_Mako
  Community Manager
  5 years ago
  Thanks @TerrorBubba, that progress should definitely be saved.
  
  If it's been a couple years since you last played on Origin, you may need to log back in through Origin or the EA Desktop to refresh your old account info.
  
  After that it should carry over once you sign back in through Steam, but let us know if it's still not showing up afterwards.
  - TerrorBubba
    Not applicable
    5 years ago
    Hey, I downloaded and started the game on Origin but I have the same progression as when I log in through Steam. ☹️