r5apex_dx12 error

Log Name: Application

Source: Application Error

Date: 4/25/2026 11:21:42 PM

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: LAPOCTY\shelg

Computer: LapOcty

Description:

Faulting application name: r5apex_dx12.exe, version: 1.0.0.0, time stamp: 0x69d585a5

Faulting module name: igd12um64xeh.dll, version: 32.0.101.8724, time stamp: 0x69e062f0

Exception code: 0xc0000005

Fault offset: 0x0000000000080254

Faulting process id: 0x2FF4

Faulting application start time: 0x1DCD52BB50513F5

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Apex Legends\r5apex_dx12.exe

Faulting module path: C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_407cbfa5003213b4\igd12um64xeh.dll

Report Id: 4d4a00ee-202d-4d68-8fe8-eea962bc206a

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

<EventID>1000</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>100</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2026-04-26T03:21:42.0742050Z" />

<EventRecordID>8355</EventRecordID>

<Correlation />

<Execution ProcessID="29400" ThreadID="10960" />

<Channel>Application</Channel>

<Computer>LapOcty</Computer>

<Security UserID="S-1-5-21-1495110661-4241894418-4278573416-1001" />

</System>

<EventData>

<Data Name="AppName">r5apex_dx12.exe</Data>

<Data Name="AppVersion">1.0.0.0</Data>

<Data Name="AppTimeStamp">69d585a5</Data>

<Data Name="ModuleName">igd12um64xeh.dll</Data>

<Data Name="ModuleVersion">32.0.101.8724</Data>

<Data Name="ModuleTimeStamp">69e062f0</Data>

<Data Name="ExceptionCode">c0000005</Data>

<Data Name="FaultingOffset">0000000000080254</Data>

<Data Name="ProcessId">0x2ff4</Data>

<Data Name="ProcessCreationTime">0x1dcd52bb50513f5</Data>

<Data Name="AppPath">C:\Program Files (x86)\Steam\steamapps\common\Apex Legends\r5apex_dx12.exe</Data>

<Data Name="ModulePath">C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_407cbfa5003213b4\igd12um64xeh.dll</Data>

<Data Name="IntegratorReportId">4d4a00ee-202d-4d68-8fe8-eea962bc206a</Data>

<Data Name="PackageFullName">

</Data>

<Data Name="PackageRelativeAppId">

</Data>

</EventData>

</Event>

This error occurs whenever I try to run APEX. Recently started. Reinstalled graphics drivers. Ran sfc/scannow multiple times. Ran windows memory diagnostics. Fully updated all other drivers and windows. Verified files through steam multiple times. Uninstalled and reinstalled. Nothing works.