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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @iFennecfoxx

    Crashes are always pretty frustrating to deal with. Let's see if we can help get this fixed for you here. 

    Looking at the DxDiag you sent us I noticed that you have a couple different storage drives in your PC. Do you have Apex Legends installed on a different drive than the Origin client itself? If so, can you try moving the game over to the same drive? I've seen some cases where having the Origin client installed on another drive can cause some weird issues. 

    Thanks!

    /Kent

  • @EA_Kent, Hi. Yes, Apex Legens is installed in the same storage as origin. When I reinstalled both programs to see if it solved the problem, I installed it to make sure they were both in the same storage. I put them both on the (C: ).