EA_QueenBee
Community Manager
Community ManagerRe: gold coins in Apex
Hey @BestNice123,
If you're having trouble getting through to our live support team, it might be worth trying to contact via a chat instead.
https://help.ea.com/en/contact-us/
Once you've selected your product and platform, try selecting "Manage account details" -> "Hacked account". This gives me the option to start a chat pretty consistently. Just make sure to inform them that the issue is that you're missing Apex coins. Be sure to have proof of purchase on hand too:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam
If you're having trouble getting through to our live support team, it might be worth trying to contact via a chat instead.
https://help.ea.com/en/contact-us/
Once you've selected your product and platform, try selecting "Manage account details" -> "Hacked account". This gives me the option to start a chat pretty consistently. Just make sure to inform them that the issue is that you're missing Apex coins. Be sure to have proof of purchase on hand too:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam
