Forum Discussion
5 Replies
- EA_Mako2 years ago
Community Manager
Hey @DD3186063,
You can try using a different web browser, or using an incognito mode window to see if that allows you to submit the appeal while signed out.
Otherwise, if you submit a new case successfully, can you let me know the case number you receive even if it doesn't show up in your case history afterwards?
And it doesn't have any effect. I have submitted many times, but they all prompted me to wait for contact!😢
Is this fundamentally avoiding problems?
[edit: email address removed]【This is my EA, account/email. If it can be resolved, I hope you can directly resolve it! Instead of playing football, you can have a good attitude and result! If things are perfectly resolved, I would be very happy to thank you!】
- EA_Mako2 years ago
Community Manager
Hey @DD3186063,
If you're using a VPN to try submitting your case, you may need to disable it or make sure it's matching the country registered to your account.
We cannot review these via the forums, sorry.
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