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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

Re: I made an account with an email that is no longer active.

@TheStonkMarket 

Account security is important to us.

When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.

1 Reply

  • Can I use the Xbox account to verify it? If not can I switch the account my Xbox is linked to?