Forum Discussion

Re: Infinite Loading Screen and Technical Issues After Genesis Update

Sooooo.. this has been going on SINCE DAY ONE of the Genesis update... It's widespread and hasn't even been specifically acknowledged... The LOOONGGG loading times and net/wheel/leef/pin errors are just ridiculous now...There are missing textures all over the dang place...I've tried everything including clean windows install and the EA Dekstop and Steam launcher...neither of them are working correctly...The exact symptoms are... a long black loading screen with a spinning apex logo followed by a disconnect after about 5 minutes and random error...after hitting Continue a 2nd time, the game will go straight into lobby, however the game has audio hiccups and lag spikes...If i click Ready, the game freezes for a good 15 seconds or so before "readying up"...It allows me to play one game after this with normal load times, all subsequent games HANG HARD at the loading screens, resulting in me being loaded into a match about 2 minutes after start... My PC Specs are: Ryzen 5 2600, 16 GB of DDR3200mhz G.Skill RAM, EVGA Geforce GTX 1060 GB...dxdiag.txt is attached....Please release some sort of statement about this issue, this is ridiculous...@Respawn @EA @PlayApex #SaveApex100Percent

1 Reply

  • DarkMagikX69's avatar
    DarkMagikX69
    5 years ago

    @EA_Kent I saw a post somewhere where you asked for dxdiags and for people to try windows system file checker. I just couldnt find the original post.... SFC did NOT fix anything...