Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Infinite loading screen ps4

HI @FireFliy69 When you have a moment try going through the following steps that have help other players out. 

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
No RepliesBe the first to reply

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.35,950 PostsLatest Activity: 3 hours ago