Re: My account was banned in error
Welcome to the forum.
Please note here on the forum we cannot assist with account related issues.
For that you will need to speak with the ToS team see attached link.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
Best of luck.