EA_Mako
Community Manager
4 years agoRe: Never received Content I paid for. APEX LEGENDS
Hey @siroshy,
Sorry to hear those email cases haven't helped get this cleared up for you.
I would suggest using one of our live support options rather than emails as those are typically a bit faster to have situations like this addressed.
When creating a new case, try using the options for Apex Legends | [Platform] | Orders | Order not received as that should give you the option for a chat or callback, depending on your location and the current time.
Alternatively you can also speak with them over Twitter or Facebook instead if either of those are options for you. Please be sure to have these screenshots available and they should be able to assist from that point, thanks!