EA_QueenBee
Community Manager
2 years agoRe: order not receive
Hey @Gdsd_MoeDababy,
If it's been 24 hours since you've bought Apex coins and they haven't arrived yet, then you'll need to reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll need to see proof of purchase. This article shows exactly what they'll need:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam
If it's been 24 hours since you've bought Apex coins and they haven't arrived yet, then you'll need to reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll need to see proof of purchase. This article shows exactly what they'll need:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steam