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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Texture laoding slowly

Hey @FB_Avin96. 

Have you checked to see if there might be any updates available for your video drivers? In some cases this can happen when your driver is out of date. I'd also recommend repairing Apex Legends through Origin if you haven't tried that as well. If you right-click on Apex Legends in your Library you should see a Repair option in the menu that comes up. 

/Kent

26 Replies

  • wiseolddude's avatar
    wiseolddude
    6 years ago

    I'm on med texture and yea they are loading slowly.Using driver 436.48

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @wiseolddude 

    Thanks! Did you also have a chance to try repairing to see if that makes any difference at all on your side? 

    /Kent

  • Caustiiic's avatar
    Caustiiic
    6 years ago

    @EA_Kenti have the same problem and i notice the problem exist only on 4Gb and 8Gb video cards,,, and the problem started only after the last update ,,, and its not matter of the driver cuz my friend have old driver on the gtx 1080 and he have no problem at all ,, thats mean,, maybe its from the engine of the game or that last update its not a good for all cards ,, i have the gtx1050ti ,,, the problem is i cant play it like this its make me nerves
     cuz i repaired my game,, and i installed the last driver but nothing change ,

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Caustiiic 

    Thanks for the heads-up. Would you be able to try rolling back to a previous driver to see if that makes any difference at all? I'm curious to see if the same thing still happens for you since your friend is on an older driver and isn't seeing the same issue. 

    /Kent

  • Caustiiic's avatar
    Caustiiic
    6 years ago
    @EA_Kent i used old version of driver ( released on October ) but nothing change still the same problem , plus if i played other games nothing of that is happening i think that last update causing this , cause as i told u only 8gb and 4gb video cards are the ones having this problem i think cause the clock speed of the card are weak maybe ,,
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Caustiiic 


    What is the Texture Streaming Budget currently set to in your Apex Legends settings? Have you tried changing that setting to see if it has any effect? 

    /Kent

  • wiseolddude's avatar
    wiseolddude
    6 years ago
    @EA_Kent I keep seeing textures changing infront of me.+ the frame pacing of the game is off since the update on the 3rd of this month.I keep reducing the texture stream to reduce it but even on low it's still very much there.This on a 1080ti/9900k/970 evo SSD

    (by bad frampacing I mean when you look around fast enough certain parts of the environment jitter/vibrate)
  • Caustiiic's avatar
    Caustiiic
    6 years ago
    @EA_Kent i have gtx 1050ti
    before ,, in all the 3 seasons i used on Streaming Budget 3 go of Vram ,, and all other settings i used "med and low ,,)
    _____________________
    after the 03/12/2019 update
    if i changed the settings its effect the game graphiqu but the problem still the same,,, ( when i play get closer to an object its take 2s-3s and sometimes 5s to load the full texture ) in season 2 this is happens only in select the characters only on the 1st one ,,, but now its happen in the game all over the map ,,
  • Caustiiic's avatar
    Caustiiic
    6 years ago
    @EA_Kent befor i use Texture Streaming Budget on 3gb of vram ,,, and looks nice cool and abov 60fps but after the last update on 12-03-2019

    things changed

    changing the settings or no ,, the problem still the same
    get closer to objects its take 2s ...03s and some times take 05s to load the texture
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Caustiiic @wiseolddude 

    Would you both be able to grab your DxDiags for me when you have a chance? I'm going to start gathering up some info on this and get it sent up to the team for a look. 

    For more info on how to find your DxDiag check out the article on gathering system details over at the EA Help site. 

    /Kent

  • Caustiiic's avatar
    Caustiiic
    6 years ago
    @EA_Kent Hey again,, maybe i found what cause the problem on my pc ,, before i was lock the fps to 60FPS ,,, and the game looks great and work fine,,, but after the update the problem happens,,,
    but yesterday i remove the lock on the fps,, and i use the new driver of nvidia lunched last on 10.12.2019 ,, and the game work fine the texture load faster ,,,
  • LiilSuprreme's avatar
    LiilSuprreme
    6 years ago

    i have the same problem after new patch update im done with this game NEW UPDATE NEW PROBLEMS WE CANT EVEN HAVE A GOOD WEEK WITHOUT PROBLEM IN APEX!

  • Caustiiic's avatar
    Caustiiic
    6 years ago
    @BaldWraithSimp yes i retreat what i said i tried no cap on fps but still same problem but i notice that not on all the map ,, only some places ,, like the city next to the snow
  • NervousAndPotat's avatar
    NervousAndPotat
    6 years ago

    Check your RAM and HDD conditions while gaming. Thanks to Windows, sometimes it really slows my HDD and textures came with a few seconds delay.

  • Caustiiic's avatar
    Caustiiic
    6 years ago

    @NervousAndPotato No this problem started only after the last update......Do you think all these people maybe have problem on there hdd and rams???

    [Edited by CM - Removed all-caps]

  • NervousAndPotat's avatar
    NervousAndPotat
    6 years ago
    @Caustiiic Maybe yes. People all around the world play games like these, there are millions of players who plays Apex. Ten of these might having HDD issues. I'm not saying I'm right but you have to give it a chance. You don't have to shout. 🙂