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Moham3dOsama's avatar
1 year ago
Solved

reedemed codes and didn't recieve the coins in game (EA APP)

i redeemed 3 codes giftcards that i bought from egyptgamesstore today and didn't recieve the coins in game and I am using ea app already I did a try to open my account on steam and still no coins!!!...
  • EA_Illium's avatar
    EA_Illium
    1 year ago

    Hey @Moham3dOsama 

    Please see the information in my last post, We are unable to assist with account/order issues here on the forums.

    If you have purchased a game or virtual currency from a trusted retailerWhere to buy EA digital download games and virtual currency

    Then you will want to reach out to our support with your Purchase Information

    Please Note;

    We recommend purchasing our downloadable digital games directly from EA platforms like the EA app, or trusted retailers only.

    Unauthorized retailers often offer digital games as “CD keys.” If you choose to purchase an EA “CD key” from unknown parties, you risk buying an unauthorized or illegally obtained product.

    EA may disable keys suspected of being initially obtained or distributed by unlawful means.

    If you bought an EA digital product from an unauthorized party and your key is disabled, you won't be able to play your game, and we won't be able to help you with it.

    Thanks!

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