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mic_ozzie's avatar
mic_ozzie
7 years ago
Solved

Refund Apex Coins

I accidentally bought 7 packs of Apex Coins instead of 1 because they weren't showing up in my account at first. I want a refund. How can i go about doing this?
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    For any issues relating to account and billing, you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to receive a callback or begin a chat.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

For any issues relating to account and billing, you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

BladenKurama's avatar
BladenKurama
6 years ago

Hello I just payed for an extra 100 dollars worth of apex coins because by the time i entered my codes i had timed out to main menu and the coins had not showed up to  my account for like a good few minutes. I went back to check on if the money was spent and it was gone. I didn't realize I had a card linked to my account so I tried buying it again and suddenly I have way more coins than i ment to have like 24000. I really need help getting that 100 back because it charged to my Dad and i can not afford it. I still have 12300 coins and you are more than welcome to take all of them back for a refund. Please like I went through all the steps you listed and it gets stuck to where I can't submit my request. It doesn't give me any options for how you will contact me or a place to put a phone number, but please if you can try and help me I have like no money i really can not afford this.

Sincerely Blaine 

[CM - Removed phone number] or [edit: email address removed] 

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