Forum Discussion

Newcomer

12 hours ago

Requesting Refund issues, live chat help

I was trying to buy Apex coins on my account yesterday and i accidentally bought it on a wrong account ( had two accounts at one point, one for pc and one xbox). And I am trying to get a refund on it...

missing content

xbox

EA_mplsnow

Community Manager

4 hours ago

Hey trubluu,

I'm afraid we can't support refund requests here on the forums, as we don't have the tools to do so. If the refund tool isn't reflecting the purchase, please contact our live support team to see if refund options are available. Once you're redirected, there should be an option to chat with an advisor near the bottom of the page.

Let us know how it goes, thanks!