Forum Discussion

sonjtzu's avatar
sonjtzu
Rising Novice
2 months ago

So should i just give up account and leave the game then?

I've been banned without getting a proper reason or answer, my account was hacked and after getting it back 2 days later I'm banned, all my appeals are falling in deaf ears, EA TOS team is the worst! After several appeals all I'm getting each time is an automated message and since absolutely nobody from EA is remotely helping I'll just give up the account i had 5k hours on, yeah keep sucking on the players wallet and ban the legit ones while the cheaters infest your game, what a joke

2 Replies

  • sonjtzu​ Sadly, when it comes to banned accounts, it can only be handled through the EA TOS Team.

    If you're getting the "don't expect anything further" auto-response, that does means that the EA TOS Team had decided to uphold the ban, (which should of been after your 3rd case with them, as you can appeal the ban up to 3 times).

  • sonjtzu's avatar
    sonjtzu
    Rising Novice
    21 days ago

    But do they really investigate? Like i have sent them proofs and all even before my 3 strikes