Forum Discussion

Miakiri's avatar
Miakiri
2 years ago
Solved

Suspension or BAN entire account EA - pff for EA it's not a case at all. Any+?

You will get banned FOREVER from the EA team for bad words in a chat even if that is 1 word and another player provoked you to do something like that in voice chat. They do not care if you buy some ...
  • Asmodeus566's avatar
    Asmodeus566
    2 years ago

    @Miakiri 

    We cannot assist you here on AHQ regarding account sanction like bans. 

    If you have disputed your case multiple times and the ban was not removed and a final decision was issued then there is nothing that can be done about it.

Asmodeus566's avatar
Asmodeus566
Hero+
2 years ago

@Miakiri 

Your cases are reviewed by a person. They my however chose to use scripted responses to save time.

As for the rest, whether or not you think the user agreement is fair it was something you agreed to. By breaking that agreement you landed your account in trouble. 

Just because someone treated you badly in game and you let them provoke you does not make what you did or said right.

Two wrongs do not make a thing right. 

We all make choices and decisions and have to live with the consequences. 

Just to reiterate no one here on AHQ can assist you with an account issue like a ban. 

  • Miakiri's avatar
    Miakiri
    2 years ago
    @Asmodeus566 It's not fair and you're talking about different things. I was polite to that person and 1 word caused a ban of the whole account? User agreement is not fair if that allows some one to block you from entire account with all games just cause 1 word. I didn't use anything in other games I did play calm. But it's not even to consider. It was just banned and reason is "breaking rules of User Agreement". I did not made anything that should be reacted by support like that. And If there was something - they did not provide me anything. I did ask - they don't answer. That is rude and toxic. And when I did use that word and after did talk to him in a voice about a problem and I did made a community better with that. But you EA just blocked me without any "reviewes by a person" - Person would be reply to a question that was stand in Dispute!. I didn't ask for unban me please. I did ask for a reason so I would not do that later if I will use that platform at all in future.
    • Asmodeus566's avatar
      Asmodeus566
      Hero+
      2 years ago

      @Miakiri 

      I understand that you are upset.

      However like i said there is nothing that we on AHQ can do to help you with this matter.

      • Miakiri's avatar
        Miakiri
        2 years ago

        I'm not upset. I am really concern about my legal rights as a person. They don't provide me the reason of ban. Just texted from script "It is vailotion for our customer service or what ever". They didn't provide me the whole reason of ban. 
        They just did said it was in our User Agreement as hateful Conduct.

        What is Hateful Conduct? Their explanation.
        What is the exact part of that Agreement that was violated? 

        Nothing of that wasn't replied to me> SO that is BAN FOR NO REASON. 



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