Unfortunately, even changing the email won't work because it's judged based on the initial email, which prevents me from creating a case. I went through great difficulties to finally recover my email and received the verification code from EA to retrieve my account. I've exhausted all possible methods to help restore my account, but it seems that individual efforts are just too insignificant. I suspect that the large-scale leakage of 163 email accounts led to hackers stealing and selling accounts for cheating, resulting in bans. Therefore, EA uses artificial intelligence to identify and ban accounts, and has also separated the account unbanning business from human customer service. Only artificial intelligence technology can counter the large-scale gray market of cheats in China. I'm just a tiny victim in this situation. EA has completely abandoned players with 163 initial emails. That's why EA only provides one way to unban game bans that I can't use—this artificial intelligence identification. It's regrettable that I have to leave Apex, which I love so much. Perhaps God wants me to focus on my studies.
