This profile is not permitted to play online

I am currently experiencing the same problem on my new series X.

my previous series X never had this issue, this console is brand new and it won’t allow me on the servers majority of the time, it’s all intermittently.

Once I finally get into a game it kicks me randomly throughout or freezes.

I have tried re-downloading and installing the game multiple times, checked and adjusted DNS settings, NAT type status is at open and I don’t have any previous BAN history through EA.

I’ve trouble shooted with xbox and reset my whole console hopping it would help, even created a new xbox account in hoping that maybe mine current one was the issue, but to no avail.

Has anyone had success on finding the route cause to the issue and rectifying it swiftly?

appreciate any assistance you can offer. 

picture attached for reference.