Forum Discussion

SoweonSoweon's avatar
SoweonSoweon
2 years ago

Unable to connect (code:tap) - only happens in Trios since Tricks n' Treats

I keep getting "Unable to connect (code:tap)" error since the Tricks n' Treats Trios gamemode became available. I only get it when trying to play Trios. In Duos I haven't gotten this error yet. Somet...
TheRedLion93's avatar
TheRedLion93
2 years ago

Try checking the EA Server Status (depending what system you use to play Apex Legends) and see if any of those solutions work for you and to see if the servers are up and running 

Side Bar: I checked the Apex Servers and everything seems to be working. 

And just in case you don't know how to reach EA Support there is a guide on How to use EA Help

SoweonSoweon's avatar
SoweonSoweon
2 years ago
@TheRedLion93 Look dude, I wouldn't be posting here if I had a simple problem that could be fixed by those very basic generic solutions that you are posting here. I already looked into all of that, it's all useless / doesn't apply to my problem. The "how to use EA Help" shows a [Still need help] section with [Email us] and [Chat with us] options. When I go to the Apex Legends support page and try to look for anything that could vaguely relate to my problem, it doesn't show those [Email us] and [Chat with us] options, it only shows [EA Connection quality... Learn more about connection... Understand the quality of your connection]. Which is, again, completely useless for my situation. I would love to be able to actually chat with someone from EA/Respawn about this so we can actually work towards fixing this very specific problem (instead of being given some generic solution which doesn't apply to my problem at all, I am getting so tired of this).
  • TheRedLion93's avatar
    TheRedLion93
    2 years ago
    @SoweonSoweon I understand your frustration and do apologize that the guide I have provided for you hasn't satisfied your needs into finding a solution. No matter how simple or difficult your situation is, there's always a solution.

    Hopefully a Hero, Champion and/or EA Community Admin can give you a better solution.

    Apologies for the inconvenience
    • DancinPikachu's avatar
      DancinPikachu
      2 years ago

      @TheRedLion93 Yeah, the solution is for EA to provide better servers. There is nothing players can do to fix what is fundamentally wrong with the game. Every event, season, or just a tiny update somehow breaks the servers, and players have to wait days or even weeks for a fix.

  • Mr_Sympatisch47's avatar
    Mr_Sympatisch47
    2 years ago
    @SoweonSoweon I have the same problem, it's not your fault or that of your internet if you say that it only happens in trios and that since the new event has been there it's probably gone again for the new season. Nope, but you can't change it

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