Unable to run DX12

Question

I have been using Steam to play DX11 Apex before. I used to switch DX11 and DX12 in Apex and run perfectly before. However, I can only run DX11 to play and cannot in DX12 . It stucks in the lobby and the full-screen will freeze when it runs in DX12. Is there any ways to fix it?&nbsp;

midnight9746 · Answer

@NewJeans_Sakura&nbsp;I think the game runs in DX12 by default now.Can you please attach a&nbsp;DxDiag Log?

newjeans_sakura · Answer

I know the game&nbsp;runs in DX12 by default now. So I have to change it to DX11 to play

newjeans_sakura · Answer

@Midnight9746Please see the attached DXDiag Log

Forum Discussion

Unable to run DX12

3 Replies

About Apex Legends Technical Issues

Community Highlights

What to do if your Apex Legends account got banned or suspended

Do Not Unlink Your EA Account

Game Crashes on Loading Startup screen

Community Crashing Troubleshooting Guide

Zeels in-depth Troubleshooting Guide

Recent Discussions

Your games and your servers are jokes without punchlines

EA account has been disabled

help

I can't login apex

After not playing for a long time, my Apex account has become level 1.