Forum Discussion

Wagnerlw's avatar
Wagnerlw
4 years ago
Solved

Unlink prime gaming account from an account I no longer have access to.

Hi, I wanted to unlink my prime gaming account that is associated with another account, but I no longer have her login and I lost her access. I would like to know if there is any link to receive to ...
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @Wagnerlw,

    If you no longer have access to the account with that one linked, you would need to reach out to support directly.

    They'll need to verify some information about that account with you before any changes can be made, so it's not something that can be done via the forums I'm afraid. 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Wagnerlw,

If you no longer have access to the account with that one linked, you would need to reach out to support directly.

They'll need to verify some information about that account with you before any changes can be made, so it's not something that can be done via the forums I'm afraid. 

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