Forum Discussion

11243576's avatar
2 months ago

Used a code on ea website but didn’t receive apex coins in game

I spent $20 usd on a code for apex coins and redeemed it on the ea website but I still haven’t received the apex coins in game which is frustrating to deal with

1 Reply

  • Please keep in mind that it may take up to a few hours to a day before any in-game content is visible to you in your account.
    If you have yet not received your content within 24 hours then please contact the support here:
    Contact Us

    Verify you redeemet it to correct platform, some platforms are using different wallets and may be restricted from using the Apex Coins from other wallets
    .
    You can read more here when it comes to apex-coins, Wallets etc:
    https://help.ea.com/en/help/apex-legends/apex-legends/apex-coins/

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